In this case, please email Department of Public Works by clicking and filling out the form or call 703-324-5111, to have the Streetlight department assist you
https://www.fairfaxcounty.gov/publicworks/capital-projects/report-streetlight-outage
Reporting an outage is easier than ever and helps keeps neighborhoods safe; it also helps keep pedestrians visible and safe.
Streetlights along public roadways in Fairfax County are typically maintained by Dominion Virginia Power or the Northern Virginia Electric Cooperative (NOVEC). The Virginia Department of Transportation (VDOT) operates the streetlights along interstates and at major interchanges.
You may contact any of these providers directly to report outages or issues. When reporting an outage to Dominion Virginia Power or NOVEC, you will need to have the location of the pole and the pole number (More information on reading pole numbers).
- Dominion Virginia Power: Call 1-866-DOM-HELP (366-4357), TTY 711Dominion Virginia Power uses a coding system when responding to repair orders where the problem cannot be resolved on the first visit. If further work is required to correct the problem, a color-coded tag is wrapped around the light post: blue (overhead repair is required), green (underground repair is necessary), and yellow (underground cable is damaged and needs repair).
- NOVEC: Call 1-888-335-0500, TTY 711
- If the Streetlight is located at a major interchange you will need to contact VDOT.Streetlight Outage at Major Interchanges or a Traffic Light Problem: Call VDOT: 1-800-FOR-ROAD (1-800-367-7623), TTY 711
- If a streetlight is located on a private road, it is the responsibility of the light’s owner (the homeowner’s association, for instance) to relay the report to the power supplier.